Seasonal Considerations
At Chelan Ranch, we prioritize the quality and freshness of our organic products. Seasonal weather conditions can sometimes pose challenges for shipping, particularly during the winter months.
WINTER SHIPPING DELAYS: In colder months, freezing temperatures can affect the quality of fruit during transit. To safeguard your order, we may hold shipments until weather conditions improve, ensuring your products arrive in optimal condition. We will notify you of any delays and provide updated shipping information as needed.
HOT WEATHER SHIPPING: During summer, extreme heat can impact perishable items. We use insulated packaging and ice packs as necessary to protect your order during transit.
PROTECT YOUR ORDER WITH SHIPPING PROTECTION: We highly encourage customers to select Route Shipping Protection at checkout. This optional service provides added peace of mind, offering coverage for loss, damage, or delays caused by extreme weather conditions.
Thank you for understanding that these measures are taken to maintain the integrity and freshness of your order. If you have specific concerns about your shipment or need assistance, please contact us directly before placing your order.
Shipping Days and Cut-Off Times
For all orders being delivered to Washington State, we ship Monday - Wednesday weekly. Orders must be placed by Wednesday 7:00 AM PST to be shipped out with this schedule, otherwise, your order will ship the following Monday.
For all orders being delivered outside of Washington State, we ship Monday - Tuesday weekly. Orders must be placed by Tuesday 7:00 AM PST to be shipped out with this schedule, otherwise, your order will ship the following Monday.
Shipping Rates and Services
Please note: In some cases, additional shipping fees may apply depending on the weight, size of your order, or if your items must be shipped in multiple boxes. We'll always reach out to you ahead of time if any adjustments are needed.
Please note: We do not ship to P.O. Boxes. A physical address is required for all deliveries to ensure timely and trackable service.
APPLES: We provide Free Ground Shipping to all the following States: Washington, Oregon, Montana, California, Wyoming, Idaho, Nevada, Utah, Arizona, New Mexico, Colorado. All other states will default to our discounted 3-Day shipping for $10.00 or 2-Day shipping for $30.00.
SUMMER FRUIT (Cherries and Berries): For summer fruit we offer Free Ground shipping to the Pacific Northwest Region: Idaho, Oregon, Montana, Washington. For all other States and Regions, shipments will default to our discounted 2-Day shipping for $20.00-$35.00, depending on the destination.
FREEZE-DRIED FRUIT: Free Ground Shipping to all 48 contiguous states plus Alaska.
ORGANIC GIFT BOXES: Free 3-Day Shipping to all 48 contiguous states or Express 1-2 Day shipping for $10.00.
Our customers’ satisfaction and enjoyment are our top priorities, and because of the delicate nature of the fruit we ship, we must make certain your order arrives at your door as quickly and as fresh as possible!